Refund policy

Effective Date: July 14, 2026

Customer satisfaction is important to us.

Returns are accepted within 14 days of receiving your order.
Items must be unused, in their original condition, and in the original packaging.

Approved refunds will be processed within 7 business days after the returned item has been received and inspected.

Return shipping charges may apply unless the item is faulty or supplied in error.

Biovexoria

160 Cromwell Rd

London SW5 0TL

United Kingdom